Mr. Mecomber and I installed laminate flooring in our living room last autumn. I’ve been waiting and watching the flooring, seeing how it will hold up to our activities (the living room is our “schoolroom” and therefore sees the most traffic all day). It has held up OK! However, installing it ourselves was a royal pain. I think with flooring, I may stick with the experts and get flooring installed. I’ll install my own electrical wiring, but flooring– especially carpeting– is a bit too much for me! The great thing about the Internet is that the sky is the limit now. I am finding all sorts of opportunities, information, and businesses online.
Should we go with flooring installation, I’m definitely checking out Empire Today. Ever hear of them? The company (started in 1959 in Chicago, Illinois) has a bit of a “cult” following– they have a very distinctive jingle and spokesman (The Empire Today Man), and one of their TV commercials was in the movie Wayne’s World. The famous Empire Today jingle (”800-588-2300, Em-pire!”) has been featured in a Pearl Jam concert, The Ellen DeGeneres Show, and Extreme Makeover! lol! Empire Today even has a whole YouTube following online. Here are some of their “retro” TV commercials I found.
LOL! I think I almost remember seeing old commercials like that, in the 70s… weird! There are even a slew of spoofs done with these commercials! Wikipedia says:
The Empire Man has been seen internationally in commercials and other media, has spawned a line of collectible bobblehead dolls, is featured each year in the annual McDonald’s Thanksgiving Day Parade, and inspired the Chicago Cubs to declare an official “Empire Day” at Wrigley Field in 2007.
But I wouldn’t check them out because of their impressive cultural influence and the handsome be-moustached Empire Today Man, lol.
There is no doubt these guys are best of the best when it comes to flooring and customer service. Customer service is hard to come by today, especially from those “big box” stores. We all know what I’m talking about!
And I’ve checked out Empire carpet prices– nice! What’s great is these guys offer at-home service, which means THEY bring their samples to YOU at home. Wow. Not even doctors make house calls anymore! And carpeting, hardwood flooring, and window treatments are installed the NEXT DAY. It’s hard for me to believe that there still exists such a company like this, but there is! Their dedication to quality flooring and quality customer service blows my mind. I haven’t seen a company so zealous about customer service in a long, long time. Their name “Empire” stands for Excellence, Mentoring, Professionalism, Immediacy, Respect, Enthusiasm. I’m extremely impressed!
Empire Today was the 2006 Torch Award Winner for Marketplace Ethics for the Chicago and Northern Illinois Better Business Bureau. In 2007, Empire Today was named the #1 Specialty Flooring Retailer in the U.S.
I have to admit– I may be frugal, but I’m no cheapskate. I WILL pay for excellent customer service and for a reliable company with a great track record. I never used to do that, but I’ve learned my lesson. It’s too risky and wastes money in the long run by going with the “flash in the pan” big box companies. They just don’t seem to care as much, and I usually wind up having to fix their careless errors and sloppy jobs. It saves me nothing.
I think Empire Today rocks! Had you ever heard of them before?
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